The world of computing has been forever changed with the advent of cloud computing system. Now everything is slowly but surely moving into the safety and security of cloud. For previously client-based SaaS systems, this is great news. It means that these systems no longer require a client to function because the cloud acts as the client.
What this translates into is that the cloud takes care of the drastic amount of computations, while the end user can merely log onto the SaaS from any web browser. This improves speed, makes the SaaS system more secure and improves functionality and usability.
At the forefront of the most widely used SaaS systems that are heading to the cloud is CRM. Due to the many benefits that CRM offers, as a related TrueShip article on cloud CRM software points out, being able to assure that usability and functionality is preserved across the board is a real mainstay. We examine five other benefits that cloud computing brings to this arena in the points that follow.
Internalized, Scalable Project Management
PM systems and services, even online and cloud based ones, are going to soon be getting a real run for their money. Newer CRM systems offer robust project management features that compete with the best PM systems on the market today.
But the difference is that CRM offers a wide host of features that PM doesn’t and never will. What this means is that when the price is the same, many small businesses will instead choose to spend their monies on a more robust CRM that offers more features and integrations and that also has less limitations.
Security of Cloud-Based Hosting
Security is of the utmost concern in the day and age of digital computing. With security breaches being reported nearly on a daily basis, it’s easy to understand why cloud computing is an attractive prospect for companies.
Being able to securely host files and spreadsheets, contact lists and sales reports online is a benefit that simply can’t be ignored. Knowing that these cloud systems are housed in man-trapped and secured collocation buildings offers added peace-of-mind for the end user.
Newer cloud CRM software has quickly adapted to meet the consumers’ needs. Most systems offer a wide range of addable integrations that can merge countless software solutions into one cloud based CRM hub. A related white paper on Cloud CRM software points out that it’s all about it “being expandable with your business.”
A quick look at the leading systems tells us that the providers are adding as many integrations as possible to meet clients’ needs. What this means is that in the near future, you could run your entire software suite from one reliable cloud interface.
Deep, Driven Analytics
Analytics are the key to determining what processes work and which ones need some tinkering or need to be discontinued. With deeper analytics also comes a deeper understand of how the gears and cogs in your wheels are turning and what’s getting the other ones stuck.
With integrated analytics that are offered by the modern cloud CRM applications, users have more information than ever before. This amounts to being able to predict trends, forecast events and even plan revenue by season to safeguard one’s bottom line.
Last, but certainly not least, cloud CRM software is a plug-and-play solution. Since it’s hosted in the cloud, no installation is necessary. Users can just sign-up and get going. Sure, there will be some form of a learning curve, that’s a given. But being able to avoid slowing your operating system down with the combined other benefits is something that makes this software truly stand out from the rest.