Is it Time to Upgrade Your Business Telecommunications System?

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In the business world, communication is critical. If you cannot communicate with your clients, you won’t be able to successfully deliver projects to them on time. If you can’t clearly communicate with your employees, how can you expect them to perform their tasks the way you need them to? For managers, employees, and stakeholders, telecommunications are the backbone of good business practices.

If you’re struggling with your landline phone system, it might be time to upgrade. You simply cannot risk miscommunicating with anyone, including clients and your own staff.

Communication Breakdown

Lapses in communication are so harmful that they can lead directly to project failure. If you cannot communicate with your staff or your employees in a clear and concise way, you won’t be able to get anything done. Dropped calls and fuzzy audio on landline phones are direct contributors to communication breakdowns. Unfortunately, landline systems aren’t as efficient as they used to be. With the increase in workflow and pacing across nearly every business industry, you need a communication system that is lightning-fast and crystal-clear.

Now you might be thinking that emails are the answer to the problem of a bad landline. After all, there’s no way to misinterpret an email, right? Actually, it’s pretty easy for email to fail as well and even slow down the communication process. When you send an email to someone, you have to wait for him or her to reply. This can take anywhere from five minutes to five days. When you don’t get an answer right away, you have to waste time waiting for clarification before you can move forward with your project or task.

Additionally, emails can be difficult to understand. While the person sending the email might think that he or she is explaining everything clearly, he or she might phrase things in a way that could cause confusion for the person reading the email.

A Better Solution

In a lot of ways, a phone call is better than an email because it allows you to communicate in real time without misinterpreting anything. However, landlines are too unreliable. Instead of a landline, you should implement an IP phone system. VoIP is a newer way to communicate using your voice over a secure and strong Internet connection.

Because Internet phone systems don’t rely on the same wires as landlines, the connection is faster and the audio quality is much clearer. These systems come with several other benefits that you can take advantage of as well such as call queuing, call recording, message taking, and more.

These telecommunications systems are affordable, fast, and better than landline business phone systems in almost every way. With a voice-over-IP system, you don’t have to worry about poor audio quality or dropped calls anymore. These systems work very similar to intra-office phone systems, however. Each office can still have a unique extension and if you need a new phone number for your whole office, you can purchase one through an Internet phone system provider.

There are several different brands to choose from so if you need help picking out the right system for your office, you should reach out to a company that can help you pick out a phone system and even install it for you.

 

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